Question 1

Why don't you use high pressure when washing my siding?

Accepted Answer

We don't use high pressure washing methods that were traditionally utilized in past years simply because most surfaces develop an oxidation layer from sun exposure over time and using high pressure will unevenly strip that layer off in random fashion which leaves your siding looking striped. Once siding is striped, it requires a very expensive oxidation removal product and technique to restore the siding. By utilizing our "softwash" method, we can 100% guarantee a fantastic result in a fraction of the time and cost that traditional pressure washing would require.

Question 2

What soaps and solutions do you use for  housewashing?

Accepted Answer

No. We use a proprietary algaecide product designed for the softwash industry that is sodium based just like any and all household cleaning products. We buy our product in a concentrated form and dilute it to exactly the correct strength for each different surface we are cleaning and in some cases mix it with a proprietary softwash detergent soap to help activate and enhance the solution and to help it stick to the surface being cleaned in order to obtain an even and balanced coverage. Our solution is not even detectable on the skin and actually disinfects surfaces to the point that after the thorough rinsing, you could actually eat off of them.

Question 3

Is your solution safe for my plants and landscaping?

Accepted Answer

Absolutely! While we ask that adults, children, and pets remain outside of our work area, after service is complete, everything is freshly clean and sanitized when the work is done.
We take great care in preparing any plants and landscaping for our process. Our solution is so gentle that we usually only need to water the plants and landscaping prior to washing in order to give them a good "drink" of fresh water which satisfies the "thirst" of the plants, in turn making them not absorb any of the solution at all, and we rinse the plants and landscaping thoroughly after the wash to rinse any lingering solution off of the surface, leaving them completely free of any solution whatsoever. In cases where there is a particularly delicate tree, shrub, or plant, or a series of them, we employ a tarping system to completely cover them prior to washing and quickly remove them afterward to prevent excess heat build up from the sun. Any and all freestanding, potted plants that can be moved, will be moved. We generally ask that if you are able to move them, please do so to help us keep things moving along so we can keep our prices down (time unfortunately costs money) by not having so much time involved on each job.

Question 4

Is your solution safe for my kids and pets?

Accepted Answer

Yes! 100%! Although we do always require adults, children, and pets to remain outside of our work area until we have completed the job, it is not harmful, it is a very light solution of a sodium based product, like any household cleaner. We thoroughly rinse everything afterwards and leave nothing behind but a fresh, clean, scent! If there are any dog bowls, chew toys, or childrens' toys present, we thoroughly clean them even if we don't think they were affected, we just want to be absolutely sure. We make sure all of these items are moved safely out of the work area to prevent any unnecessary contact, however, we do ask that these items be removed prior to service by the homeowner.